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Frequently Asked Questions

You got questions? Don’t worry, we’ve answered some Frequently Asked Questions below so you don’t need to ask us and wait for reply!

Refunds policy

Shipping & Orders

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Frequently Asked Questions

Refunds Policy

We’re sorry to hear you’re unhappy with your purchase!</p> <p>

It is our goal to make sure that you are pleased with the products you find on Buytshirtdesigns. If you’re experiencing a technical issue with a product, please contact the Shop Owner and they’ll be happy to help you. Our Shop Owners take great pride in providing products that are of high quality and easy to use, so they’re always happy to help!

On the rare occasion you do not hear back from a Shop Owner after 48 hours, please Contact Us and we’ll help contact them on your behalf.

30 days money back if you asked for support and we failed to provide a solution.

Because the products we offer are digital, we typically only issue refunds if there is a technical problem with the product that the shop owner cannot resolve or if the product was misrepresented in the product description.

We’re unfortunately unable to process refunds for the following situations:
  • You (or your client) no longer need the purchased product.
  • You found another product you like better or you’ve changed your mind.
  • You don’t have sufficient expertise to use the product.
  • You don’t have the correct software to open and edit the product.
  • You bought the item on accident.
  • You are having trouble downloading the product because your internet is not fast enough, is not stable, cannot handle a large download or similar issues related to your internet service.
  • You need a partial refund for a credits package because you did not use all of them (currently, no direct PayPal purchases).
  • A product purchase that was made over 30 days ago.
  • All refunds are at the sole discretion of Creativebundles. Please note that we will close accounts from which we have received any chargebacks.

If you are not satisfied with our designs, we will refund your money, as we feel we have failed out responsibilities as support staff.

Ask for a refund within 30 days from your initial purchase here. You will get it, no questions asked.

Shipping & Orders

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Your FAQ Question here.

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Your content goes here. Edit or remove this text inline or in the module Content settings. You can also style every aspect of this content in the module Design settings and even apply custom CSS to this text in the module Advanced settings.

Sales Questions

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Your FAQ Question here.

Your content goes here. Edit or remove this text inline or in the module Content settings. You can also style every aspect of this content in the module Design settings and even apply custom CSS to this text in the module Advanced settings.

Your FAQ Question here.

Your content goes here. Edit or remove this text inline or in the module Content settings. You can also style every aspect of this content in the module Design settings and even apply custom CSS to this text in the module Advanced settings.

Your FAQ Question here.

Your content goes here. Edit or remove this text inline or in the module Content settings. You can also style every aspect of this content in the module Design settings and even apply custom CSS to this text in the module Advanced settings.

Your FAQ Question here.

Your content goes here. Edit or remove this text inline or in the module Content settings. You can also style every aspect of this content in the module Design settings and even apply custom CSS to this text in the module Advanced settings.

Your FAQ Question here.

Your content goes here. Edit or remove this text inline or in the module Content settings. You can also style every aspect of this content in the module Design settings and even apply custom CSS to this text in the module Advanced settings.

Frequently Asked Questions

How can I see what I have ordered?

After the payment is complete you will be redirected to download page where you can download your designs and you will receive the purchase receipt. Create an account with the same email that you have used at checkout in order to gain access to your purchases at any time.

How do I contact support?

If you need help with a product contact the shop owner on the product page! Just click the Message button on the upper right. For anything else visit our Contact Page

What payment methods are accepted?

We accept all global debit, credit card and PayPal payments from customers.

Are the Freebies really free?

Yes, the freebies are provided to our website users at no cost.

Do I have to create an account to use your site?

Anyone can visit our site anonymously if they want. But you cant create an account with the same email that you used at checkout in order to gain access to your orders at any time.

How do I change my email or any other personal information?

Changing information is simple. It can be updated by going to My Account–> Edit Profile and making any changes. All changes are updated as quickly as possible.

There is a problem with my order; what do I do?

If there is any issue with the order that has been placed, including, but not limited to, incorrect billing charges, failure to deliver the product, inability to access the product, or any other question feel free to contact us contact@creativebundles.net

What are the licensing terms of the products?

We have our special and exclusive Buytshirtdesigns extended license on all of our products! You can read more about our extended license at the bottom of our products.

https://creativebundles.net/license

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